Retrofit smart-lock companion · Concept

Leave home.
Leave the doubt behind.

A clamp-on smart lock and companion app for people living alone. It answers one question — did I lock the door? — in under two seconds, with timestamped proof instead of cameras or false reassurance.

< 2sto reassurance
0drilling — keeps the landlord's lock
0indoor cameras
86SUS score, 5-user test
Role
Product / UX designer
Scope
Research → hardware concept → app
Platform
iOS + BLE lock
Research
12 interviews · 150+ threads
Main Door lockedChecked 2m ago · 08:00 AM
Safexit home dashboard showing 1 of 3 locks secured
Safexit lock-screen notifications
At a glance

People who live alone often can't remember locking the door — so they walk back, or carry the worry all day.

Safexit is a clamp-on lock and app that answers “did I lock it?” with timestamped proof, and says so honestly when it can't.

Outcome · In a 5-user usability test the concept scored 86 on the SUS scale; each friction point found became a design fix.
Concept project — hardware and app designed end to end, not shipped.
Role
Product / UX designer
Platform
iOS + BLE lock
Research
12 interviews · 150+ community threads · 4 competitors · 5-user test
Delivered
Research & persona · flows & IA · hardware concept · design system · 18 hi-fi screens
Add timeline, team and toolse.g. “6 weeks · solo · Figma, FigJam, Protopie” — add them to the facts above.
The moment of doubt

Ten minutes from home: “did I actually lock it?”

Turning a deadbolt is procedural memory. It takes no conscious effort — so it leaves no memory of having happened. When the doubt arrives on the street, there are only two bad options: walk back, or spend the day distracted.

01 · Habit automaticity

Routine actions run on autopilot and never form a distinct memory.

02 · The cost of doubt

Turn back and miss class or work — or carry the worry all day.

03 · The false-reassurance trap

Existing apps cache old status or show a green shield while the lock is offline.

? 08:12 · TEN MINUTES FROM HOME
Ten minutes from home, the memory of turning the key is simply gone.
Problem statementPeople living alone who leave home in a hurry often doubt whether they locked the door. Without a trustworthy way to check remotely, they go back unnecessarily or stay distracted all day.
How might we…give solo dwellers instant, reliable reassurance about their door — without complex smart-home setup, intrusive cameras, or a false sense of security?
Research & persona

Grounded in the people who turn back.

Interviews mapped morning routines and the emotional spiral of doubt; community threads showed how people cope today.

121-on-1 interviews

Solo dwellers, students and commuters — routines, memory lapses and what happens when doubt strikes.

150+Reddit & Quora threads

r/AskReddit, r/smarthome, r/anxiety and “Why do I constantly worry if I locked my door?”

4products benchmarked

August, Yale, Nuki and indoor cameras — install flexibility, privacy and how honestly they report status.

Persona

Alex Rivera

23 · solo renter & university student. Off-campus apartment, packed schedule, often leaves in a rush to catch the morning bus.

Goals

  • Leave home with certainty
  • Never turn back on the street
  • Keep the landlord's lock intact

Frustrations

  • Memory blanks after leaving
  • Invasive indoor camera feeds
  • Locks that need drilling

Needs

  • Exact time of last lock
  • Status without loading delay
  • Honest warning when offline
The problem space

A small doubt becomes a loop that eats the morning.

07:45Rushed exit 08:00Autopilot lock 08:12“Did I lock it?” 08:25+Turn back / worry no proof → it repeats tomorrow

Nothing in the loop gives the brain evidence. Checking the handle, retracing steps, asking a neighbour — all of it is guesswork. The intervention point is obvious: put objective proof in the user's pocket at 08:12.

Storyboard: getting ready, leaving home, remembering the door, overthinking, and interrupting the day

Storyboard · before Safexit. Tap to enlarge.

Competitive landscape

Everyone sells control. Nobody sells honest status.

CriteriaSafexitAugustYale AssureIndoor camera
Zero-drill retrofit✓ Clamp-on~ Replaces thumbturn✗ Full deadbolt swap✓ Shelf mount
Reassurance in < 2s✓ Instant timestamp✗ 4–8s app load✗ Keypad-first✗ 10–15s buffering
Privacy (no indoor camera)✓ Sensor only✓ Sensor only✓ Keypad only✗ Video feed
Explicit stale / offline state✓ Honest disclosure✗ Caches old state✗ Generic warning✗ Spinner loop
Renter friendly✓ Original key works✓ Exterior key works✗ Re-keys lock—
Predictive battery warning✓ 3-week heads-up~ Low-battery icon~ Beeping— Wall power
The solution

Calm technology, built on five rules.

Check the reported door status and timestamped activity in under two seconds — and never be told something comforting that isn't true.

Clarity

Locked, unlocked, stale and offline each get a distinct visual weight.

Trust

Always show freshness — “Last check 2m ago”. Never mask stale data.

Control

Every risky or failed state offers one immediate action: “Secure now”.

Calm UI

No alarmist language for routine events. Red is reserved for real risk.

Privacy

Deadbolt telemetry only. No cameras, no microphones.

Storyboard: with Safexit, a glance confirms the door is locked and the user continues calmly

Storyboard · with Safexit, one glance and the day continues. Tap to enlarge.

Hardware concept · zero-drill retrofit

A lock renters are actually allowed to fit.

Most smart locks replace the deadbolt — a non-starter for renters. Safexit clamps over the thumb-turn that's already there, so the landlord's lock and key stay untouched.

Main Door · UnlockedTap the dial to lock
drag to rotate · tap the dial
EXISTING THUMB-TURN SAFEXIT CLAMP
01Clamp it onFits over the existing thumb-turn on the inside. No drilling, no new deadbolt.
“LOCK SET!”
02Pair over BluetoothScan the QR on the unit; the app confirms the lock and sets your 300 m geofence.
OUTSIDE · ORIGINAL KEY
03Your key still worksFrom outside nothing changes — the fix for testers' biggest fear about damaging the door.

Predictive battery alerts give a three-week heads-up before the unit runs low.

Add the hardware sketches or a 3D render of the clampassets/v2/safexit/hardware/
Emotional experience curve

Where the morning dips — and where Safexit catches it.

+100 0 −100 07:45 Getting ready08:00 Leaves home08:12 Remembers08:15 Checks08:25+ The day With SafexitWithout
System user flow

One question, three honest answers.

The app checks lock state and how fresh that state is (under five minutes) before it says anything.

01 · ENTRY App launch / push tap 02 · HANDSHAKE BLE gateway + cloud: state & freshness PATH A · LOCKED & FRESH “1/3 locks secured” Checked 2m ago · 08:00 AM ✓ Reassured in < 2s PATH B · UNLOCKED RISK “Back door unlocked” One-tap SECURE on the card ! Remote lock, one tap PATH C · CONNECTION STALE “Status unconfirmed” Last seen 18m ago · Tap to retry ↻ Refuses to fake “safe”
Information architecture

Four pillars, reassurance first.

Safexit app

01 Dashboard

  • Locks-secured counter (1/3)
  • Quick actions: Mark safe / SOS
  • Perimeter status cards
  • Family at-home widget

02 Activity log

  • Freshness: “Checked 2m ago”
  • Filters: All · Alerts · Family
  • Chronological event stream
  • Risky exit → “Resolve now”

03 Family & access

  • Admin vs member roles
  • 48-hour temporary invites
  • Fingerprint passkeys
  • Emergency & SOS contacts

04 Settings & devices

  • Geofence radius slider
  • BLE pairing wizard
  • Predictive battery alerts
  • Notification preferences
Perimeter geofencing

How far is “left home”?

Too small and taking out the trash triggers an alert. Too large and turning back is pointless. Drag the radius.

HOME
300 m
100 m · apartment1000 m · neighbourhood
Geofencing screen with radius slider
Visual design & tokens

A light, calm product with colour that means something.

Navy Authority
#1A365D
Secured Emerald
#059669
Attention Amber
#D99A32
Active Risk Red
#BA1A1A
Canvas Light
#F8FAFC
Divider
#E2E8F0
Typeface
Plus Jakarta Sans
1/3 LOCKS SECURED800 · 32/1.1 — status hero, readable from 3 ft in 0.5s
SECURITY PERIMETER700 · 18/1.25 — section headers
MARK ALL SAFE · SOS600 · 14/1.4 — actions
Sarah marked Main Door as Locked.400 · 13/1.5 — activity notes
Live component
HI, AJEET
1/3
LOCKS SECURED · 2m ago
BACK DOOR · UNSECURED

Left unlocked by occupant at 09:45 AM

The freshness timestamp sits directly beside the count — a fix from usability testing.

App screen gallery

18 screens across four flows.

Long screens scroll inside the phone.

Add sketches & wireframes before the final screensPaper sketches, low-fi wireframes or rejected directions — even phone photos work. assets/v2/safexit/process/
Add a prototype walkthrough videoA 20–40s screen recording of checking the door. assets/v2/safexit/prototype.mp4

01 · Onboarding

Splash screen
01SplashValue proposition
Phone number login
02Phone authMobile login
OTP verification
03OTPSMS verification
Profile setup
04ProfileName & avatar
Emergency contact
05EmergencyFallback contact
Permissions
06PermissionsBluetooth & location

02 · Pairing & home setup

Setup overview
07Setup overviewStep 1: add a home
Add home
08Add homeStreet address
Geofencing
09Geofencing300 m default radius
Scan QR code
10Scan QRDevice pairing
Lock set
11Lock set!Pairing complete

03 · Daily reassurance

Home dashboard
12Home dashboardPrimary reassurance surface
Manage locks
13Manage locksPerimeter points & battery
Lock-screen push alerts
14Lock-screen alertsSituational, never panicky
Activity history
15Activity historyTimestamped proof

04 · Household access

Family roster
16Family rosterAdmin vs member
Invite member
17Invite memberTemporary access token
Invitation view
18InvitationAccept or decline
Usability testing · 5 users · SUS 86

Five commute scenarios, five fixes.

Task

Check the door is locked

Read status in < 2s.

Observed

Hesitation when the timestamp wasn't next to the status.

Resolution

“1/3 locks secured” now sits beside “Checked 2m ago” in the hero card.

Task

Audit recent activity

Find exact departure time.

Observed

Confused own exit with a roommate's.

Resolution

Person tags: “Sarah marked Main Door as Locked at 10:15”.

Task

Recover from unavailable status

Understand it's unconfirmed, don't panic.

Observed

Risk of assuming an offline lock is secure.

Resolution

Neutral “Status unconfirmed” card with a retry action.

Task

Respond to “unlocked”

Remote lock in < 3s.

Observed

Multi-step confirmations slowed people in a rush.

Resolution

One-tap SECURE button lifted onto the perimeter card.

Task

Pair the retrofit lock

No landlord permission needed.

Observed

Fear of damaging the door or losing the master key.

Resolution

Onboarding graphic showing original keys still work.

Reflection

The problem wasn't making the home secure. It was making the user feel secure.

By refusing cameras and refusing false reassurance, Safexit builds trust through transparency, timeliness and calm.

What I'd validate next

Does passive confirmation reduce how often people check over 30 days?

Do people read “Status unconfirmed” and failure notifications accurately?

How much activity history is useful before it becomes clutter?

Does geofence automation build trust, or introduce new doubt?

Add “what I'd do differently”One or two honest sentences about what you'd change in your process.
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